Who We Are

Mission Edge is a dynamic, fast-growing social enterprise 501(c)(3) based in Liberty Station, San Diego. Since 2012, Mission Edge has supported over 1,000 nonprofits and small businesses through accounting, HR services, and its social responsibility program—the Impact Lab.

The Impact Lab is a free, virtual community that helps small business owners build financially sustainable companies through expert financial guidance, curated programming, and a collaborative community. We believe small business success builds strong communities—and we’re here to make that happen.

The Role

Are you the friend who organizes the group trip, makes the plan, and rallies everyone for adventure? Do you love posting, DMing, and connecting with awesome people on and offline? Curious about the new AI tools everyone’s obsessed with? If yes—keep reading!

We’re looking for an Impact Lab Program Coordinator to help us grow and run our programs. You’ll split your time between outreach (finding, engaging, and supporting small business owners in our community) and operations (making sure our systems, data, and workflows run smoothly). You’ll be the behind-the-scenes engine and the frontlines connector, making sure participants feel supported from day one.

This is a full-time role with a competitive salary and benefits package, reporting directly to the Impact Lab Program Manager.

What You Will Do

Outreach & Community

• Represent the Impact Lab at community events, networking mixers, and local gatherings to connect with small business owners.
• Identify, engage, and qualify prospective participants—always keeping an eye out for motivated small business owners who could thrive in the Lab.
• Support alumni and participant engagement through events, communication, and community-building efforts.

Marketing & Social Media

• Manage and grow Impact Lab’s social media presence across Instagram, LinkedIn, and other platforms.
• Post updates, share participant stories, and use AI tools to spark conversations and campaigns that spread our mission.
• Ensure consistent branding and messaging across all content.

Program Operations & Systems

• Support participant intake and onboarding, making sure applications and processes run smoothly.
• Build and maintain workflows, automations, and templates in Monday.com, HubSpot, or other tools.
• Prepare program materials, track progress, and handle day-to-day logistics.

Data & Reporting

• Collect, organize, and analyze participant data to inform program improvements.
• Help support Program Manager with grant requirements and compliance reporting.
• Turn data into simple dashboards and insights that help us tell our story.

Team Support

• Collaborate closely with the Program Manager and Director to deliver high-quality programming.
• Jump in on special projects, event planning, and brainstorming sessions as needed.
• Bring energy, creativity, and a “can-do” spirit to the team.

Who You Are

• Detail-oriented to the core—you love lists, reminders, and color-coded systems.
• Social media is your playground—you’re comfortable on Instagram, TikTok, and LinkedIn.
• Tech-curious—you’re excited to test out new apps, AI tools, and automations that make work easier.
• A fearless connector—you’re not shy about striking up conversations in person or online.
• Passionate about supporting small business owners, especially those from underserved communities.
• Comfortable communicating in both English and Spanish; you know how to build trust across cultures.

Experience & Qualifications

• Familiarity with social media marketing and comfort using AI tools.
• Strong organizational skills with the ability to manage multiple priorities.
• Ability to work independently, take initiative, and handle real responsibility.
• Bilingual in English and Spanish (required).
• Legally authorized to work in the U.S.

Bonus Points For…

• Experience in community outreach, recruiting, or sales.
• Comfort with GSuite, Monday.com, and building simple automations.
• Prior work streamlining processes or creating templates to boost efficiency.

Our Values

• Enjoy the Journey: We know lasting social change doesn’t happen overnight, so we value the journey as much as the destination.
• Be Transparent: Honesty and openness are fundamental—we share information and feedback early and often.
• Never Settle: We constantly reimagine what’s possible, always looking for better ways to serve our community.
• Leverage Our Circle: We’re humble and know we’re not experts at everything, so we foster and lean on strong networks.
• Teach by Doing: Actions speak louder than words—we model what we expect from our clients and ourselves.

Perks & Benefits

• Flexible hybrid work environment (remote + Liberty Station office).
• Generous paid time off, volunteer time, and paid holidays (including your birthday!).
• Medical, dental, vision, life insurance, disability, and retirement plan.
• $100/month cell phone allowance.
• Team lunches, wellness activities, and the occasional paddle boarding session.