Make a Difference in Your Community

Intown Cares is seeking applicants for its full-time Director of Food Programs position. Intown is a 501(c)(3) nonprofit with a mission to prevent and reverse homelessness and hunger in Intown Atlanta. Since its founding in 2010, Intown has grown to be a leader in homeless outreach and food security programming in the Atlanta community. Intown believes that all people deserve access to housing and food, and we strive to create innovative, impactful programs with high engagement that educate and empower our community. Intown is one of the largest low-barrier food program providers in Atlanta, where our low-barrier approach means creating as few obstacles as possible to provide food stability for households in the metro Atlanta area.

What You’ll Do
The Director of Food Programs manages the operations of Intown’s high-volume food insecurity relief programs, program strategy, volunteer recruitment and management, staff supervision, and food procurement. The position requires frequent contact and coordination with Intown’s Development office and Data Analyst, food pantry guests, community groups, corporate partners, volunteers, vendors, partner agencies, Board of Directors, and the general public. This position reports to the Executive Director.

Qualifications

• A passion for connecting with people experiencing food insecurity, including those who may be experiencing homelessness
• 5+ years of experience in food insecurity or hunger relief programs
• 5+ years of experience in senior organizational administration and management
• Demonstrated success as a supervisor
• Expertise in strategic food program management and development
• Ability to work with team members from many backgrounds
• 3-5 years working in the mental/behavioral health and/or substance abuse field preferred
• Strong database management skills (e.g. Excel, Apricot)
• 1-2 years of experience working with individuals and families experiencing homelessness preferred
• Able to lift 40 pounds from the floor
• Valid driver’s license with a clean driving record

• Bachelor’s degree in social work or related field preferred
• Certified Peer Specialists and individuals with lived experience are encouraged to apply

Responsibilities
Food Program Operation
• Provide leadership in running all on and off-site food insecurity relief programming
• Manage and track relevant data with assistance from Intown’s Data Analyst
• Secure and manage food inventory for programs, within budget, from the Atlanta Community Food Bank (ACFB), other vendors, food drives, Amazon Wishlist, and community donations
• Maintain all ACFB and other relevant food storage, safety, and cleanliness requirements
• Develop and maintain partner relationships with the Atlanta Community Food Bank and other agencies in the Atlanta community
• Manage guests of the grocery delivery program, including eligibility, communication, data collection, and termination

• Serve as a public liaison for Intown’s food insecurity relief programs, including outreach to organizations, public speaking events, and other duties

Volunteer Management/Community Engagement
• Recruit a robust network of loyal volunteers who participate in food insecurity programming With Food Programs Manager, oversee on-site volunteer projects
• Operate programs and provide a positive volunteer experience that engages and retains volunteers
• Develop and maintain a thorough volunteer training system
• Manage over 30 volunteers onsite weekly
• Proficiency with volunteer recruitment management and recruitment systems
• Oversee community and partner education opportunities as it pertains to food operations

Staff Management
• Manage the Food Programs Manager and the Volunteer and Food Pantry Coordinator, ensuring all programming operations will be seamless in the absence of the Director of Food Programs
• Manage Transportation and Operations Associate to pick up food from ACFB and other food partners

Strategic Leadership
• Using historic data and current trends, manage strategic growth of food insecurity programs in current program facilities and into any new spaces

• Work with Executive Director and relevant Board Committees to set and achieve strategic goals and objectives for food insecurity relief programs
• Oversee the development and management of multiple food insecurity relief programs (i.e. pantry, grocery delivery, and co-op programming)
• Manage and expand auxiliary services at pantry, including but not limited to benefits outreach, legal aid, voter registration, etc.
• Research and implement best practices to serve guests in all food insecurity relief programming

Position Status
The Director of Food Programs is a full-time (40 hours per week), salaried position that reports to the Executive Director.

Work Hours and Location

The Director of Food Programs will work out of Intown’s Atlanta office. The work will be Monday – Friday, with occasional Saturdays, with most hours being between 8 a.m. and 4 p.m. This position may also require some evening and early morning hours of work and shared coverage of holidays with the Food Programs Manager and the Volunteer and Food Pantry Coordinator. There is some flexibility in start- and end-time and
possible administrative work-from-home days.

Compensation and Benefits
The Director of Food Programs is a salaried position with an annual base salary range of $78,000 - $85,000, which will be paid in equal installments every two weeks according to Intown’s regularly scheduled paydays. Benefits include healthcare, dental, and vision insurance—with employer contributions—as well as healthcare and dependent care FSAs, 403b retirement plan, professional development resources, and
generous personal and vacation days off.

This position is exempt and therefore not eligible for overtime pay for any additional hours worked. The position is eligible for all employee benefits, mileage reimbursement in accordance with the applicable IRS mileage rate at the time expenses are incurred for pre-approved business travel, and a portion of personal mobile phone bill.

Intown Cares’ Core Values
Intown Cares’ work is guided by five core values, all of which we look for within each of our team members (frontline staff, leadership, volunteers, and board members)
· Dignity: Treating all people with respect and compassion

· Relationships: Building meaningful partnerships with our clients and others to address homelessness and hunger in our community
· Accountability: Building meaningful partnerships with our clients and others to address homelessness and hunger in our community
· Empowerment: Fostering a community where clients, staff, board, and volunteers are able to achieve their potential
· Sustainability: Focusing on delivering long-term solutions for our clients while ensuring we will be here for as long as we are needed

Intown considers applicants without regard to race, ethnicity, religion, gender identification, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.