Make a Difference in Your Community

Intown Cares is seeking applicants for its full-time Food Programs Manager position. Intown is a 501(c)(3) nonprofit with a mission to prevent and reverse homelessness and hunger in Intown Atlanta. Since its founding in 2010, Intown has grown to be a leader in homeless outreach and food security programming in the Atlanta community. Intown believes that all people deserve access to housing and food, and we strive to create innovative, impactful programs with high engagement that educate and empower our community. Intown is one of the largest low-barrier food program providers in Atlanta, where our low-barrier approach means creating as few obstacles as possible to provide food stability for households in the metro Atlanta area.

What You’ll Do

The Food Programs Manager will oversee Intown’s high-volume Food Pantry, Food Co-op, and Grocery Delivery programs. This position requires frequent contact and coordination with Food Pantry guests, co-op members, corporate partners, volunteers, community groups, vendors, partner agencies, and the general public. This position reports directly to the Director of Food Programs.

Qualifications

• A passion for connecting with people experiencing food insecurity, including those who may be experiencing homelessness
• 2-3 years of experience in food insecurity or hunger relief programs
• 2-3 years of experience in volunteer management
• Strong relationship-building skills
• Excellent speaking and written communication skills
• Proficiency in Microsoft Office, including Excel
• Ability to work with team members from many backgrounds
• 1-2 years of experience working with individuals and families experiencing homelessness preferred
• Able to lift 40 pounds from the floor
• Valid driver’s license with a clean driving record
• Bachelor’s degree in social work or related field preferred
• Certified Peer Specialists and individuals with lived experience are encouraged to apply

Responsibilities

• Manage all on and off-site food insecurity programming, including Food Pantry, Food Co-Ops, and Grocery Deliveries
• Manage food inventory through established procurement channels, including purchasing from the Atlanta Community Food Bank and retailers, managing community donations, and coordination with partner agencies
• Ensure a positive volunteer experience that engages and retains volunteers through effective volunteer onboarding, group management, and recognition.
• Ensure food is stored in alignment with government and partner agency standards and proper documentation of storage is collected
• In conjunction with Director of Food Programs, exercise judgment in developing and executing food pantry distribution design and strategy as needed for guest and volunteer experience
• Collect and report necessary data in an accurate and timely manner to support program measurement and development
• Oversee onsite auxiliary services offered during pantry distribution hours, including SNAP benefits outreach, legal aid, and voter registration
• Collaborate with Intown Development office to tell the story of Intown and the food pantry
• Operate Food Programs cell phone during business hours
• Occasionally operate Intown’s 16’ box truck for food procurement

Position Status

The Food Programs Manager is a full-time (40 hours per week), salaried position that reports to the Director of Food Programs.

Work Hours and Location

The Food Program Manager will work out of Intown’s Atlanta office. The work will be Tuesday – Saturday, with most hours being between 8 a.m. and 4 p.m. This position may also require some evening and early morning hours of work and shared coverage of holidays with the Director of Food Programs and the Volunteer and Food Pantry Coordinator. There is some flexibility in start- and end-time and possible administrative work-from-home days.

Compensation and Benefits

The Food Program Manager is a salaried position with an annual base salary range of $60,000 - $65,000, which will be paid in equal installments every two weeks according to Intown’s regularly scheduled paydays. Benefits include healthcare, dental, and vision insurance—with employer contributions—as well as healthcare and dependent care FSAs, 403b retirement plan, professional development resources, and generous personal and vacation days off.

This position is exempt and therefore not eligible for overtime pay for any additional hours worked. The position is eligible for all employee benefits, mileage reimbursement in accordance with the applicable IRS mileage rate at the time expenses are incurred for pre-approved business travel, and a portion of personal mobile phone bill.

Intown Cares’ Core Values

Intown Cares’ work is guided by five core values, all of which we look for within each of our team members (frontline staff, leadership, volunteers, and board members)

• Dignity: Treating all people with respect and compassion
• Relationships: Building meaningful partnerships with our clients and others to address homelessness and hunger in our community
• Accountability: Building meaningful partnerships with our clients and others to address homelessness and hunger in our community
• Empowerment: Fostering a community where clients, staff, board, and volunteers are able to achieve their potential
• Sustainability: Focusing on delivering long-term solutions for our clients while ensuring we will be here for as long as we are needed

Intown considers applicants without regard to race, ethnicity, religion, gender identification, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.