Make a Difference in Your Community

Are you living in Atlanta and passionate about making a difference in the lives of individuals experiencing homelessness and hunger in our city? Intown Cares, a 501(c)(3) nonprofit leading the Atlanta community in homeless outreach and food security programs, is seeking a motivated and collaborative Data Manager to join our growing team. Founded in 2010, Intown has grown tremendously, more than doubling in size over the past five years. Intown’s 25+ passionate team members have housed over 500 individuals in the past two years and 1,000 since 2017, and the Data Manager will play a critical role in continuing this success and
growth.

What You’ll Do

The role of the Data Manager is to support the Intown’s efforts to organize, manage, assess, analyze, and report program and development data. Intown relies on timely and reliable data to drive the effectiveness and growth of its programming and fundraising efforts, so you will be in an exciting and pivotal position critical to the organization’s success. You’ll also have the opportunity to regularly interact with all members of Intown’s leadership team as the areas of responsibility for this role overlap with numerous departments. To be successful, you must have effective communication and strong collaboration skills in addition to your technical and analytical expertise.

Qualifications

• Bachelor’s degree in a quantitative field (Statistics, Social Sciences, Economics, etc.)
• 0-5 years of experience in data management
• Experience in data analysis or equivalent educational experience preferred
• Advanced proficiency in Microsoft Excel required
• Familiarity with various databases and CRM software
• Excellent verbal and written communication skills
• Strong ability to work cross-functionally, collaborating effectively with diverse teams and stakeholders
• Passion for sharing your gifts and talents with neighbors experiencing homelessness and hunger

Responsibilities

Data Quality Management and Reporting

• Ensure data quality and manage databases for Homeless Services and Food
• Programs using Apricot Social Solutions, VolunteerHub, and ClientTrack (HMIS for Atlanta’s Continuum of Care)
• Provide data collection and analysis support for Homeless Services and Food Programs, both for internal evaluations and external reporting
• Compile, prepare, and distribute monthly or quarterly program reports from databases to internal and external stakeholders, including funding sources
• Assist with the preparation and dissemination of documents for meetings and other key events
• Provide staff training on accurate data collection techniques

Data Analysis

• Collaborate with organizational leadership to develop tools for measuring program effectiveness
• Monitor local and national trends in homelessness and food insecurity to guide strategic initiatives
• Analyze, interpret, and prepare insightful reports for management and leadership, presenting data-driven trends, patterns, and forecasts to support decision-making

Development (Fundraising) Support

• Assist the Development team by providing data on program outcomes to support fundraising efforts
• Generate reports in NEON CRM, Intown’s donor database, to support the Development department
• Manage the design of the NEON donor database to improve functionality
• Collaborate with the Grants Manager to compile data for reporting to government agencies and other funders

Work Hours and Location

The Data Manager position is a full-time, 40 hours per week position. The Data Manager is expected to work in Intown’s Atlanta office at least two days a week with a hybrid work schedule possible.

Supervision
The Data Manager reports to Intown Cares’ Director of Finance and Operations.

Compensation and Benefits

The Data Manager position is a salaried position with an annual base salary range of $54,000-$65,000, which will be paid in equal installments every two weeks according to Intown’s regularly scheduled paydays. Benefits include healthcare, dental, and vision insurance—with employer contributions—as well as healthcare and dependent care FSAs, 403b retirement plan, professional development resources, and generous personal and vacation days off.

This position is exempt and therefore not eligible for overtime pay for any additional hours worked. The position is eligible for all employee benefits, mileage reimbursement in accordance with the applicable IRS mileage rate at the time expenses are incurred for pre-approved business travel, and a portion of personal mobile phone bill.

Intown Cares’ Core Values
Intown Cares’ work is guided by five core values, all of which we look for within each of our team members (frontline staff, leadership, volunteers, and board members)

• Dignity: Treating all people with respect and compassion
• Relationships: Building meaningful partnerships with our clients and others to address homelessness and hunger in our community
• Accountability: Building meaningful partnerships with our clients and others to address homelessness and hunger in our community
• Empowerment: Fostering a community where clients, staff, board, and volunteers are able to achieve their potential
• Sustainability: Focusing on delivering long-term solutions for our clients while ensuring we will be here for as long as we are needed

Intown considers applicants without regard to race, ethnicity, religion, gender identification, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.